At Mielle Organics, we are dedicated to providing you with a seamless and enjoyable shopping experience. Our Order & Shipping Policy is designed to keep you informed about the ordering process, shipping details, and everything in between.

1. Order Processing:

Once you place an order on our website, our team works diligently to process and fulfill it promptly. Orders are typically processed within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with your order details once your purchase is successfully processed.

2. Shipping Methods:

We offer several shipping options to cater to your needs. The available shipping methods and estimated delivery times will be presented during the checkout process. Please note that delivery times may vary based on your location and the selected shipping method.

3. Tracking Your Order:

Once your order has been shipped, a shipping confirmation email with a tracking number will be sent to you. This allows you to track the progress of your package and estimate the delivery date.

4. Order Modifications:

If you need to make changes to your order or shipping address after it has been placed, please contact our customer service team at info@mielleorganics.shop as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.

5. Order Cancellations:

If you wish to cancel your order, please contact us at info@mielleorganics.shop within 24 hours of placing the order. We cannot guarantee cancellations after this timeframe due to our swift order processing.

6. Lost or Stolen Packages:

Mielle Organics is not responsible for lost or stolen packages. If you encounter any issues with the delivery of your order, please contact the shipping carrier directly using the provided tracking information.

Mielle Organics reserves the right to update or modify this Order & Shipping Policy at any time without prior notice. We recommend reviewing this policy regularly for any changes.

If you have any questions or concerns, please reach out to our customer service team at info@mielleorganics.shop. Thank you for choosing Mielle Organics for your hair care needs!